About Us
We bring caring home nursing and support to you. “Its about trust, consistency and finding the right solution for our participants and patients.” We think even small acts can change someones life. Our Mission is to provide exceptional acts of healthcare services from the heart to your door.
Company History
Humble Acts of Service (QLD) was founded by our Director, Kiara, on the Sunshine Coast after years of experience across various disability support services. Through this journey, Kiara recognised a gap—many providers overlooked the unique needs, goals, and dignity of each individual. She chose to refer to those we support not simply as “participants,” but as “Care Recipients”, reflecting a deeper respect for their lived experience and individual personalities.
As the business grew, Humble Acts of Service relocated to Toowoomba alongside Kiara, who continues to lead with compassion and integrity. She remains actively involved, conducting regular check-ins with our Care Recipients to ensure their voices are heard and their goals supported.
Now operating for over three years, our service has grown steadily while staying true to our founding mission: to build trust, deliver consistent care, and seek the best possible solutions for every individual we support.
Why Choose Us?
At Humble Acts of Service, we are a team of qualified nursing professionals. Our Director and team members are either registered nurses or hold formal qualifications in disability support, each bringing hands-on experience in their area of care.
Our team is guided by our Director, a registered nurse with a background in emergency nursing, disability support, and neuroscience. Her leadership ensures that clinical insight, compassion, and evidence-based practice remain at the heart of everything we do.
We proudly follow a person-centred care model, meaning we tailor our support to your individual needs, preferences, and goals. We believe every person is unique and deserving of care that honours their story, strengths, and aspirations. Respect for diversity and individuality is not just a value—it’s a commitment we live by in every interaction.
our mission
At Humble Acts of Service our mission is to deliver exceptional care and support that enhances the lives of people with disabilities. We strive to empower our participants to make informed choices, achieve their goals, and participate fully in their communities. We are committed to continuous improvement, ensuring our services are always responsive, inclusive, and of the highest standard.
Through collaboration with participants, families, and partners, we aim to deliver excellence in every aspect of our care. Through collaboration with participants, families, and partners, we aim to deliver excellence in every aspect of our care.
All our values align with our name HUMBLE
HONESTY
Transparent communication and ethical care
BELONGING
Inclusive, culturally respectful relationships
UNITY
Collaborative teamwork across all roles
LEADERSHIP
Evidence-based, visionary service delivery
MINDFULNESS
Reflective practice and continuous improvement
EMPOWERMENT
Supporting dreams, independence, and growth
It is our hope to see these values lived in our work, as our ethos is to be H.U.M.B.L.E at all times
Honesty | Unity |Mindfulness | Belong | Leadership | Empowerment
Our Vision
Our aim is to be:
Known for high quality outcomes
Known for engaging in providing services with compassion
Known for creating family like and inclusive relationships with all those who engage in our services
Known for providing personalised supports tailored to our participants/patients’ unique needs whilst enabling independence.
Our vision is summarised as "creating trust, consistency, and assisting in the discovery of the best solution for our participants and patients.”
how can we provide healthcare that honours trust, consistency and finds the best solution four our participants?
Experienced Staff: A highly skilled team with specialised training in acute nursing and disability support ensures high-quality care. Expertise in clinical practice, patient management, and individualised support enhances service effectiveness and patient outcomes.
Customised service plans: Personalised care plans demonstrate a commitment to patient-centred support, focusing on individual health needs, preferences, and satisfaction. Tailoring services improves engagement and ensures holistic, evidence-based care aligned with best practices.
Excellent communication: Clear and compassionate communication fosters trust with clients, families, and stakeholders. Strong engagement improves service coordination, ensures transparency, and reinforces brand credibility. Effective communication across multidisciplinary teams enhances care delivery and operational efficiency
Adaptable service delivery: Offering flexible service provision in diverse settings—including home care, community-based programs, and workplace environment, maximises accessibility and responsiveness. Adaptability ensures continuity of care, supports individualised patient needs, and aligns services with changing healthcare demands.
Niche Specialisation: Focusing on specific care areas—such as complex disability support care plans, complex wound care, respite-care post hospitalisation, aged care self-managed, or medication support—creates a competitive advantage. Specialising in evidence-based, holistic care models appeals to clients seeking tailored and high-quality support.
Embrace the journey
Culture Summary: Humble Acts of Service
1. Person-Centred and Empowering
Your culture prioritises the dignity, autonomy, and unique goals of every Care Recipient. You tailor support to individual needs, fostering independence and informed choice. Empowerment isn’t just a value—it’s a daily practice.
2. Values-Led and Ethically Grounded
The acronym HUMBLE defines your ethos:
Honesty – Transparent and truthful relationships
Unity – Collaborative teamwork across all roles
Mindfulness – Thoughtful reflection and continuous improvement
Belonging – Inclusive, non-biased community
Leadership – Evidence-based, adaptive, and visionary
Empowerment – Supporting dreams and ambitions
These values are lived, not just listed—guiding every interaction and decision.
3. Relational and Inclusive
You cultivate family-like relationships with those you support, creating a safe, welcoming environment. Your culture honours diversity and fosters a sense of belonging for participants, families, and staff alike.
4. Clinically Excellent and Specialised
Your team is highly skilled, with expertise in acute nursing, disability support, and niche areas like wound care and post-hospital respite. You deliver evidence-based, high-quality outcomes through customised care plans and adaptable service models.
5. Communicative and Transparent
Clear, compassionate communication is central to your culture. It builds trust, strengthens coordination, and ensures that every stakeholder feels heard and respected.
6. Responsive and Evolving
You embrace continuous improvement, adapting services to meet changing healthcare needs. Flexibility across settings—home, community, workplace—reflects your commitment to accessibility and responsiveness.
Frequently Asked Questions
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We offer a range of services including:
Complex disability care plans
Medication administration and support
Wound care (including post-operative and chronic wounds)
Respite care following hospital discharge
Aged care for self-managed clients
Daily living assistance tailored to individual needs
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Yes. All our team members are either Registered Nurses or hold formal qualifications in disability support. Each staff member is experienced in their area of care and guided by our Director, a registered nurse with expertise in emergency, disability, and neuroscience nursing
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Absolutely. We follow a person-centred care model, meaning every service is tailored to your health needs, preferences, and goals. We work collaboratively with you, your family, and your healthcare team to ensure holistic, evidence-based support.
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We provide flexible care in a variety of settings:
In-home support
Community-based programs
Workplace environments
Respite and transitional care settings
NDIS Core Module and High Intensity ModuleItem description
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We support both NDIS-managed and self-managed participants. Our team can assist with service agreements, care planning, and documentation to ensure your support aligns with your NDIS goals and fundingItem description
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We’re guided by our core values: Honesty, Unity, Mindfulness, Belonging, Leadership, and Empowerment.
We build family-like relationships, offer culturally respectful care, and strive for consistent, high-quality outcomes -
While we are not an emergency service, we do offer flexible scheduling and can respond to urgent care needs depending on staff availability. Please contact us directly to discuss your situation.
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Yes. We encourage introductory meetings so you can get to know our nurses and support workers. Building trust and rapport is central to our approach
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Reach out via our website, phone, or email. We’ll arrange a free meet and greet to understand your needs and begin crafting a personalised support plan.
Book a free consultation
We want to know who you are and your story. Tell your story your way and let us make all the difference in your world.
Book a free consultation with our team today.